https://mail.agpegondwanajournal.co.in/index.php/agpe/issue/feed AGPE THE ROYAL GONDWANA RESEARCH JOURNAL OF HISTORY, SCIENCE, ECONOMIC, POLITICAL AND SOCIAL SCIENCE 2026-04-14T03:16:07+00:00 Vikrantshah Atram vikrantshah.atram@gmail.com Open Journal Systems <p style="margin: 0in; margin-bottom: .0001pt;">AGPE The Royal Gondwana Research Journal of History, Science, Economic, Political and Social Science is Online &amp; print research Journal| Journal is Multidisciplinary | A Peer Reviewed and open access indexed research journal | Our Journal is devoted to Professors, Research Scholars, Students, Teachers, Educationists for the recent studies &amp; research.</p> <p style="margin: 0in; margin-bottom: .0001pt;"><strong>ISSN (E):</strong> 2583-1348</p> <p style="margin: 0in; margin-bottom: .0001pt;"><strong>Frequency: </strong>Monthly </p> <p style="margin: 0in; margin-bottom: .0001pt;"><strong>Publishing body:</strong> Adivasi Gondwana Bhasha Prachar Bahuudheshiya Shikshan Sanstha Tipagad Warora.</p> <p style="margin: 0in; margin-bottom: .0001pt;"><strong>Chief Editor:</strong> Gondraje Dr. Birshah Atram<br /> Founder &amp; President of Trust.</p> <p style="margin: 0in; margin-bottom: .0001pt;"><strong>Starting year:</strong> 2019</p> <p style="margin: 0in; margin-bottom: .0001pt;"><strong>Subjects:</strong> Multidisciplinary</p> <p style="margin: 0in; margin-bottom: .0001pt;"><strong>Accepted languages:</strong> English, Hindi and Marathi (Multiple)</p> <p style="margin: 0in; margin-bottom: .0001pt;"><strong>Publication format:</strong> Online </p> <p style="margin: 0in; margin-bottom: .0001pt;"><strong>Email: </strong>agpe.researchjournal@gmail.com</p> <p style="margin: 0in; margin-bottom: .0001pt;"><strong>Website:</strong> www.agpegondwanajournal.co.in</p> <p style="margin: 0in; margin-bottom: .0001pt;"><strong>Address</strong>: Near St. Alphonsa’s Public School Warora,<br />Mitra Chowk, Warora - 442907, Dist. Chandrapur,<br />Maharashtra State, India</p> <p style="margin: 0in; margin-bottom: .0001pt;"><strong>Type of articles</strong>: Research Papers, Survey Papers, Review Papers, Informative article, Case studies, Short report and Comparative studies.</p> <p><img src="https://agpegondwanajournal.co.in/public/site/images/admin/inauguration--journal-web1-6108047fab02f08acbd43c4abbfac211.jpg" alt="" width="512" height="203" /></p> <p class="CDt4Ke zfr3Q" dir="ltr"><a href="https://youtu.be/4k6FQNg_0Xw"><em><strong>Inauguration of AGPE The Royal Gondwana Research Journal in Gondwana University, Gadchiroli (Maharashtra State) <em class="fa"> </em></strong></em></a></p> <p class="CDt4Ke zfr3Q" dir="ltr"><a href="https://agpegondwanajournal.co.in/index.php/agpe/scope"><em><strong>Scope of Research papers (Click here)</strong></em></a></p> https://mail.agpegondwanajournal.co.in/index.php/agpe/article/view/473 EVALUATION OF CUSTOMER RELATIONSHIP PRACTICES OF PRIVATE SECTOR BANKS WITH REFERENCE TO WOMEN BENEFICIARIES 2026-04-11T17:00:04+00:00 Alpna Gupta alpnagupta10@gmail.com Hema Singla alpnagupta10@gmail.com <p><em>This study evaluated the customer relationship practices of private sector banks with specific reference to women beneficiaries. It examined how personalized services, responsive customer support, grievance redressal mechanisms, financial literacy initiatives, and tailor-made product offerings influence women’s satisfaction and continued engagement with these banks. Primary data was gathered from a structured questionnaire administered to 100 women customers of selected private sector banks. Statistical measures such as frequency analysis, and Chi Square analysis were applied to analyze responses. Findings revealed that women beneficiaries perceive relationship practices—such as attentive service staff, quick query resolution, and proactive communication—as critical determinants of trust and loyalty. However, challenges like limited outreach, lack of customized financial education, and occasional service delays were noted. The study highlights the need for more gender-sensitive banking strategies to strengthen customer relationships and enhance women’s financial inclusion and empowerment. Implications for policy and bank management are also discussed.</em></p> 2026-04-12T00:00:00+00:00 Copyright (c) 2026 https://mail.agpegondwanajournal.co.in/index.php/agpe/article/view/474 ANALYZING THE DETERMINANTS OF CONSUMER PERCEPTION AND ONLINE SHOPPING PREFERENCES IN INDIA 2026-04-14T03:16:07+00:00 Prachi Bang prachibang2008@gmail.com <p>Shopping online is an excellent way to buy things. The research focuses on consumer attitudes regarding online shopping in India. The aim of the study is to explore the concept of online shopping, to analyze consumer behavior concerning online purchases, to investigate the reasons that drive Indian online shoppers to opt for offline shopping, and to assess the factors influencing consumers' purchasing decisions. This study is based on secondary data and explores how social, economic, cultural, educational, personal, and psychological factors influence consumer buying behavior in online shopping.</p> <p>&nbsp;</p> 2026-04-14T00:00:00+00:00 Copyright (c) 2026